COMPTIA A+

COMPTIA A+ IN IT

COMPTIA A+ CERTIFIED PROFESSIONALS ARE PROVEN PROBLEM SOLVERS. THEY SUPPORT TODAY’S CORE TECHNOLOGIES FROM SECURITY TO CLOUD TO DATA MANAGEMENT AND MORE. COMPTIA A+ IS THE INDUSTRY STANDARD FOR LAUNCHING IT CAREERS INTO TODAY’S DIGITAL WORLD.

  • THE ONLY CREDENTIAL WITH PERFORMANCE-BASED ITEMS TO PROVE PROS CAN THINK ON THEIR FEET TO PERFORM CRITICAL IT SUPPORT TASKS IN THE MOMENT
  • TRUSTED BY EMPLOYERS AROUND THE WORLD TO IDENTIFY THE GO-TO PERSON IN END POINT MANAGEMENT & TECHNICAL SUPPORT ROLES
  • REGULARLY RE-INVENTED BY IT EXPERTS TO ENSURE THAT IT VALIDATES CORE SKILLS AND ABILITIES DEMANDED IN THE WORKPLACE

COURSE SPECIFICATION

QUALIFICATION STRUCTURE

THE COMPTIA A+ CORE SERIES REQUIRES CANDIDATES TO PASS TWO EXAMS: CORE 1 (220-1001) AND CORE 2 (220-1002) COVERING THE FOLLOWING NEW CONTENT:

  • DEMONSTRATE BASELINE SECURITY SKILLS FOR IT SUPPORT PROFESSIONALS
  • CONFIGURE DEVICE OPERATING SYSTEMS, INCLUDING WINDOWS, MAC, LINUX, CHROME OS, ANDROID AND IOS AND ADMINISTER CLIENT-BASED AS WELL AS CLOUD-BASED (SAAS) SOFTWARE
  • TROUBLESHOOT AND PROBLEM SOLVE CORE SERVICE AND SUPPORT CHALLENGES WHILE APPLYING BEST PRACTICES FOR DOCUMENTATION, CHANGE MANAGEMENT, AND SCRIPTING
  • SUPPORT BASIC IT INFRASTRUCTURE AND NETWORKING
  • CONFIGURE AND SUPPORT PC, MOBILE AND IOT DEVICE HARDWARE
  • IMPLEMENT BASIC DATA BACKUP AND RECOVERY METHODS AND APPLY DATA STORAGE AND MANAGEMENT BEST PRACTICES

SKILLS VALIDATE WITH COMPTIA A+

HARDWARE

IDENTIFYING, USING, AND CONNECTING HARDWARE COMPONENTS AND DEVICES

OPERATING SYSTEMS

INSTALL AND SUPPORT WINDOWS OS INCLUDING COMMAND LINE & CLIENT SUPPORT. UNDERSTAND MAC OS, LINUX AND MOBILE OS

SOFTWARE TROUBLESHOOTING

TROUBLESHOOT PC AND MOBILE DEVICE ISSUES INCLUDING APPLICATION SECURITY SUPPORT

NETWORKING

EXPLAIN TYPES OF NETWORKS AND CONNECTIONS INCLUDING TCP/IP, WIFI AND SOHO

HARDWARE & NETWORK TROUBLESHOOTING

TROUBLESHOOT DEVICE AND NETWORK ISSUES

SECURITY

IDENTIFY AND PROTECT AGAINST SECURITY VULNERABILITIES FOR DEVICES AND THEIR NETWORK CONNECTIONS

MOBILE DEVICES

INSTALL & CONFIGURE LAPTOPS AND OTHER MOBILE DEVICES

VIRTUALIZATION & CLOUD COMPUTING

COMPARE & CONTRAST CLOUD COMPUTING CONCEPTS &SET UP CLIENT-SIDE VIRTUALIZATION

OPERATIONAL PROCEDURES

FOLLOW BEST PRACTICES FOR SAFETY, ENVIRONMENTAL IMPACTS, AND COMMUNICATION AND PROFESSIONALISM

JOBS THAT USE A+

  • SERVICE DESK ANALYST   
  • DATA SUPPORT TECHNICIAN
  • HELP DESK TECH    
  • DESKTOP SUPPORT ADMINISTRATOR
  • TECHNICAL SUPPORT SPECIALIST         
  • END USER COMPUTING TECHNICIAN
  • FIELD SERVICE TECHNICIAN       
  • HELP DESK TECHNICIAN
  • ASSOCIATE NETWORK ENGINEER         
  • SYSTEM SUPPORT SPECIALIST

ENTRY CRITERIA

  • COMPTIA A+ 220-1001 (CORE 1) AND 220-1002 (CORE 2)
  • CANDIDATES MUST COMPLETE BOTH 1001 AND 1002 TO EARN CERTIFICATION. EXAMS CANNOT BE COMBINED ACROSS THE SERIES.

EXAM DETAILS

  • COMPTIA A+ 220-1001 COVERS MOBILE DEVICES, NETWORKING TECHNOLOGY, HARDWARE, VIRTUALIZATION AND CLOUD COMPUTING AND NETWORK TROUBLESHOOTING.
  • COMPTIA A+ 220-1002 COVERS INSTALLING AND CONFIGURING OPERATING SYSTEMS, EXPANDED SECURITY, SOFTWARE TROUBLESHOOTING AND OPERATIONAL PROCEDURES.
  • NUMBER OF QUESTIONS : MAXIMUM OF 90 QUESTIONS PER EXAM
  • TYPE OF QUESTIONS : MULTIPLE CHOICE QUESTIONS (SINGLE AND MULTIPLE RESPONSE), DRAG AND DROPS AND PERFORMANCE-BASED
  • LENGTH OF TEST : 90 MINUTES PER EXAM
  • PASSING SCORE :

220-1001: 675 (ON A SCALE OF 100-900)

220-1002: 700 (ON A SCALE OF 100-900)

  • RECOMMENDED EXPERIENCE: 9 TO 12 MONTHS HANDS-ON EXPERIENCE IN THE LAB OR FIELD
  • LANGUAGES: ENGLISH AT LAUNCH. GERMAN, JAPANESE, PORTUGUESE, THAI AND SPANISH

COURSE FEES for 60 CREDITS

£1150

COURSE FEES for 120 CREDITS

£1450